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CUTTING EDGE COMPUTERS |
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207 Adelaide St. S. London, Ontario N5Z 3K7 |
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CUSTOMER RMA REQUEST FORM |
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RMA# |
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| Name |
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Phone |
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| Address |
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Fax |
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| Billed To |
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Email |
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| Part # |
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Serial / Id. # |
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Qty. |
Invoice # |
Invoice Date |
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Problem Found |
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| 1.
Fill out and fax completed form to 519-685-0912 to obtain a RMA#. |
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Customer |
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| 2.
Requested RMA #s will be valid for 14 days. |
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Completion Date |
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| 3.
Items without an invoice number or physically damaged will not be
accepted. |
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| 4.
Please ship defective part only do not ship accessories. |
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Tested Results |
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All customers labels and marking must be removed to be accepted for
return. |
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All shipments must be marked clearly with an RMA number or shipment
will be refused. |
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| 7. We
will not be responsible for any damaged shipments. |
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| 8. A
$20.00 administrative service charge will be applied for identifying a
products invoice number. |
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| 9.
All non-defective RMA's will subject to a $20.00 administrative &
handling fee and held for pick-up or returned COD. |
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| 10. All
returns for credit must be within 7 days and subject to a 20% restocking fee |
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| 11.
Any requested testing of product will be subject to a $20.00 processing
fee. |
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| Customer |
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| Signature: |
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Received by: |
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CECRMAFORM.XLS 5/2/2002 |
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