CUTTING EDGE COMPUTERS DATE    
207 Adelaide St. S.  London, Ontario  N5Z 3K7
CUSTOMER RMA REQUEST FORM RMA#    
Name               Phone      
Address                   Fax      
Billed To                Email      
Part #   Serial / Id. #   Qty. Invoice # Invoice Date   Problem Found  
                       
                       
                       
                       
                       
                       
 1.  Fill out and fax completed form to 519-685-0912 to obtain a RMA#. Customer      
 2.  Requested RMA #s will be valid for 14 days. Completion Date    
 3.  Items without an invoice number or physically damaged will not be accepted.
 4.  Please ship defective part only do not ship accessories. Tested Results    
 5.  All customers labels and marking must be removed to be accepted for return.    
 6.  All shipments must be marked clearly with an RMA number or shipment will be refused.    
 7.  We will not be responsible for any damaged shipments.        
 8.  A $20.00 administrative service charge will be applied for identifying a products invoice number.
 9.  All non-defective RMA's will subject to a $20.00 administrative & handling fee and held for pick-up or returned COD.
10. All returns for credit must be within 7 days and subject to a 20% restocking fee
11. Any requested testing of product will be subject to a $20.00 processing fee. 
Customer
Signature:          Received by:        
CECRMAFORM.XLS 5/2/2002